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This policy statement explains how Venture Precision Engineering Ltd manages information supplied by you, the Customer, in the course of our business dealings.
This statement also lists what we do and don't do with this information, and explains your right to see this information at any time.
Personal information
When you place an order, we raise a Customer record on our accounting system that will hold name, address and contact details.
What we do with this information
We store this information using an on-line accounting system on a secure server so that we can keep a record of your purchase for accounting purposes, and so that we can send you an invoice or receipt of your order, and if agreed the items ordered.
We may also use your contact details to contact you regarding current, past or potential future purchases from us to support business need.
In the event you choose to settle an outstanding invoice using a Credit or Debit Card, your personal information is passed to our Card Processor "Nochex", to their secure payment server, so that they can verify your identity for the purposes of making your credit/debit card transaction. Nochex do not give, sell or rent your details to any third party for marketing purposes.
What we do not do with this information
We do not give, sell or rent any of your personal information to any third party under any circumstances. The only other company we share your information with is Nochex so that your credit/debit card transaction can be completed.
We do not send unsolicited commercial email ("spam") to your email address.
Viewing your personal information
You can, at any time, contact us to request full details of your personal information that we have recorded.
Credit/Debit Card Information
If you choose to pay an invoice by Credit / Debit Card, Nochex will request your credit/debit card details in order to make the transaction. They may need some or all of:
Your card number
Your 3 digit card security code
Your card "valid from" date and expiration date
Your card "issue number" (for certain types of cards only)
The name printed on your card
Address details
Telephone contact
Email Contact
This information is collected securely using 128-bit encryption between your Web browser and the Nochex secure server. We never see your actual card details, apart from the cardholder name. Nochex do not supply us with this information.
Nochex also record your IP (Internet Protocol) address when you make a payment. This identifies the computer that you used to make the payment. This information is used only in the event of fraudulent transactions, in order to verify the computer that was used to make the fraudulent transaction. We do not sell, rent or give out IP address information to any third party.
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